Re: MD has completely trashed all my data

Hi Vic,

Can you be more specific about the totals being incorrect?  For example, which totals: Balance, Cleared Balance, some report results?

There is no connection at all between registration and any other function of Moneydance than allowing entry of new transactions.

Are you sure you are opening the same data file and not a backup copy of your data file?  This is the most common culprit when Moneydance is suspected of losing data.

Please feel free to email [email protected] where you will get much more reliable answers to any issues.

Thanks,
Sean


On Jun 22, 2011, at 6:26 PM, Victor Roberts wrote:

> I have a registered copy of MD. About a month ago I bought a new computer and installed the MD file from my old machine on the new one. However, I failed to immediately register the new copy of MD.
> 
> Today I noticed that many of the totals were incorrect and proceeded to register the new copy.  But that has not fixed the problem.
> 
> Is this known - that using your MD file on an unregistered copy will trash the data?
> 
> Vic Roberts
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