RE: Fix Central and Open Cases

Fix Central has been hit and miss for us these past several days.  I presume they're getting swamped with the volume of requests.

- Dan Bale

-----Original Message-----
From: MIDRANGE-L <midrange-l-bounces-+hD5IHI5Xscn3HwCXmMcX9BPR1lH4CV8@public.gmane.org> On Behalf Of Jim Oberholtzer
Sent: Monday, August 17, 2026 11:00 AM
To: Midrange Systems Technical Discussion <[email protected]>
Subject: Fix Central and Open Cases

This morning I tried to download V7R5 PTFs from all the CVEs issued recently.  Two attempts to order the PTFs.  First one Saturday simply did not place the order.  This morning we are getting an error which appears to show the PTFs cannot be selected.  This is somewhat unusual since when IBM allows you to select a PTF in the Fixcentral it is available.  So, anyone else experiencing        this?

Here's a text version of the error in Fix Central:

Cmn.ServiceProviderError
Failed to transfer COER file via SFTP
Selected Fix ID(s): []
Order State History: [Identify Updates Complete, Download Options, Order Updates Started, Order Updates Failed] Order Time: Mon Aug 17 14:43:55 GMT 2026 Entry URL: https://prod.fixcentral.cis.ibm.net/support/fixcentral/ibmi/doSelectFixes
HSB Order ID: H67133680
FC Order ID: 641480047
Web ID: jim.oberholtzer-zbO79nAUJZvJTQUaaPvyeQC/[email protected]

--
Jim Oberholtzer
Agile Technology Architects
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