RE: Unable to schedule service processor update

"Sullivan, Matt via toasters" <[email protected]> Tue, 14 Jan 2025 15:52:27 +0000
Newsgroups gmane.comp.hardware.netapp
Message-ID <[email protected]>
--===============7768673822142310500==
Content-Type: message/rfc822
Content-Disposition: inline

Received: from ntp6.teaparty.net ([2a10:6740:2::123:123]
 helo=lory.teaparty.net)
	by jitsi.teaparty.net with esmtps  (TLS1.3) tls
 TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384
	(Exim 4.96)
	(envelope-from <[email protected]>)
	id 1tXjDn-000xOX-33
	for [email protected];
	Tue, 14 Jan 2025 15:52:52 +0000
Received: from mx0a-003fbd02.pphosted.com (mx0a-003fbd02.pphosted.com
 [67.231.149.249])
	by lory.teaparty.net (8.17.1.9/8.17.1.9/Debian-2+deb12u2) with ESMTPS id
 50EFqfAK3435808
	(version=TLSv1.2 cipher=ECDHE-RSA-AES256-GCM-SHA384 bits=256 verify=FAIL)
	for <[email protected]>; Tue, 14 Jan 2025 15:52:44 GMT
Received: from pps.filterd (m0412379.ppops.net [127.0.0.1])
	by mx0a-003fbd02.pphosted.com (8.18.1.2/8.18.1.2) with ESMTP id
 50EDHCLT007808;
	Tue, 14 Jan 2025 15:52:30 GMT
DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=netapp.com; h=
	content-type:date:from:in-reply-to:message-id:mime-version
	:references:subject:to; s=pps1; bh=Mx5Znyn+aq+H6ZBLH25glIpBMl1cK
	2gAcUrlQe79PdM=; b=o8deYzT0vcfqcVbvZB3PKwqrdJ0q+hVBUCL6wBbAQB5RK
	VyRF0vnEOn9VNx7NtsL8jlI0FhzlrMEqKW4s8dhcvZMPfVV6T/WmafL4UwoEeU1C
	CtTVyagivyunvA25ut0lm3OIQ1feTcch6zPYOxHGEmBMSgoMTpqjtuxQl7CKAUEH
	OC4pUX3CKccTplvh6U2HHt6dHDe1gjVmVHnEITRkm3jRYcPi10Pe/dCA1M9A9MU0
	QJpu6kBAG4wfmSxSgmHHlinHBJIA/FOxkDn3eWNMsq7HmzYuf4pQXNOWhrqm9BJj
	RAIf+gTfmVqJ0lsslbMwrDRPUzAxSqPONtL+yPHFA==
Received: from nam11-co1-obe.outbound.protection.outlook.com
 (mail-co1nam11lp2168.outbound.protection.outlook.com [104.47.56.168])
	by mx0a-003fbd02.pphosted.com (PPS) with ESMTPS id 44460csm73-1
	(version=TLSv1.2 cipher=ECDHE-RSA-AES256-GCM-SHA384 bits=256 verify=NOT);
	Tue, 14 Jan 2025 15:52:30 +0000 (GMT)
ARC-Seal: i=1; a=rsa-sha256; s=arcselector10001; d=microsoft.com; cv=none;
 b=OKGCyxV1Q128PCfBZhbeXbiAPhFqr2itHAPN/wxYbxtUmh1MDglzvgiz/UbluknVNxFOnCIW7l9OR2E+ECS0On4f/0+PfdkNPNqlpSOReW0nyaNMKAymgIuIlgaBxMumU8epg3Syvr8JA3iJ9QeFvdpDBSinA/RcMff+ObRiiAGlIp5ReoHi5gQkIVoYxZ/euzuHt3XCZ6UXNUKVwZbjbipvGlxaUmTyuR+5mmSLP4xqLgyuYWgPJ9xqQVsNo3FEzqkQ+XRdvjP/wKMgBAMHquM3z5sZTaAyRQjQ9ZYkCUjeJ5CDp0LXC11Pta2QZ2eu3fAGwQndDb7fgZCyNKvmbg==
ARC-Message-Signature: i=1; a=rsa-sha256; c=relaxed/relaxed; d=microsoft.com;
 s=arcselector10001;
 h=From:Date:Subject:Message-ID:Content-Type:MIME-Version:X-MS-Exchange-AntiSpam-MessageData-ChunkCount:X-MS-Exchange-AntiSpam-MessageData-0:X-MS-Exchange-AntiSpam-MessageData-1;
 bh=Mx5Znyn+aq+H6ZBLH25glIpBMl1cK2gAcUrlQe79PdM=;
 b=UbC7uuRphiVn/lBL0iKxdMv3e9fDMfrHZtZS94/mGViOEeBmBsmwb0gzZf1soKaLpUabn9ZnvN8IvB1kJptH4xVbg0NB+Vg8LMu0iQ+NZJONQAG1xbH+P9fNrEJ4irBJDp1IRnqkUOScgnFmJ/iBLI1l8I1dUN0e5Nt7SnvvV+Zc+obp6IDcrylEtCTiy5GhyJIRJaeO1Wef+idRacT86B8W5lUm0F/22JbBG46MFgD6+J6jEdFzb+wQzqydGhz/qrq2vYkFjYYEpfjD/vD8kT7ROed1PLvHfOx6U5jijbKfhIddWk0+xhR5RZcX3+6QeY5DybQVX34jlSClekT1oQ==
ARC-Authentication-Results: i=1; mx.microsoft.com 1; spf=pass
 smtp.mailfrom=netapp.com; dmarc=pass action=none header.from=netapp.com;
 dkim=pass header.d=netapp.com; arc=none
DKIM-Signature: v=1; a=rsa-sha256; c=relaxed/relaxed; d=netapp.com;
 s=selector1;
 h=From:Date:Subject:Message-ID:Content-Type:MIME-Version:X-MS-Exchange-SenderADCheck;
 bh=Mx5Znyn+aq+H6ZBLH25glIpBMl1cK2gAcUrlQe79PdM=;
 b=z/mqfegfEVQa7u8ybymI/Lp45lHBoONEXixU+H7rqkD1Aa/tRyF+Qx4b7JtZnv3RrhMjw9F8tsQ0dBXtkzyYD5AXRewMbRwSPs+bHQsKFWsnXeYqfsEtRS32uAVI14Mluok3xPkhhwf5MZuksb+jaQ1MOd2zMoZkB08OwcJztXbYx7RuxiuQ+dfjc7cqknUmwa/HtE4c5qpVKLGKcVtznS0ADX8Yq5cnPA06tBojd399okqL+11udEUL4RYKeoJKgQDpyRDsahEM5QXRd4WSaM1WaWUIQjHz9QGxmsMwYNLkYPJbpT1dmFMAsAWU4US1IqkSEnFDl/HR3hSFszJ4+A==
Received: from DM5PR06MB3308.namprd06.prod.outlook.com (2603:10b6:4:43::33) by
 PH0PR06MB8304.namprd06.prod.outlook.com (2603:10b6:510:bd::22) with Microsoft
 SMTP Server (version=TLS1_2, cipher=TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384) id
 15.20.8335.18; Tue, 14 Jan 2025 15:52:27 +0000
Received: from DM5PR06MB3308.namprd06.prod.outlook.com
 ([fe80::f355:5efe:dbc7:3cc7]) by DM5PR06MB3308.namprd06.prod.outlook.com
 ([fe80::f355:5efe:dbc7:3cc7%4]) with mapi id 15.20.8356.010; Tue, 14 Jan 2025
 15:52:27 +0000
From: "Sullivan, Matt" <[email protected]>
To: Alexander Griesser <[email protected]>,
        "[email protected]"
	<[email protected]>
Subject: RE: Unable to schedule service processor update
Thread-Topic: Unable to schedule service processor update
Thread-Index: AdtmVEgJkJVjOayiT2Kv1KYNrxCOcwAR8OZw
Date: Tue, 14 Jan 2025 15:52:27 +0000
Message-ID: 
 <DM5PR06MB33086852C48F93BE211A54F69F182@DM5PR06MB3308.namprd06.prod.outlook.com>
References: <[email protected]>
In-Reply-To: <[email protected]>
Accept-Language: en-US
Content-Language: en-US
X-MS-Has-Attach: 
X-MS-TNEF-Correlator: 
dlp-product: dlpe-windows
dlp-version: 11.10.200.16
dlp-reaction: no-action
x-ms-publictraffictype: Email
x-ms-traffictypediagnostic: DM5PR06MB3308:EE_|PH0PR06MB8304:EE_
x-ms-office365-filtering-correlation-id: 03cb4b54-a6be-4b3d-f9b4-08dd34b371e4
x-ms-exchange-senderadcheck: 1
x-ms-exchange-antispam-relay: 0
x-microsoft-antispam: 
 BCL:0;ARA:13230040|366016|376014|10070799003|1800799024|38070700018|7053199007|8096899003;
x-microsoft-antispam-message-info: 
 =?iso-8859-1?Q?ABYWsPW6vYvuTf6fY7VABQ43u1yUjR3ZUJnC6iC8X3qeXU1AOl8VzHMSrA?=
 =?iso-8859-1?Q?N4aydyebuB1pG8Ige2ds8C0Qe6sSg6GTH3TTT/RNw8Ccp+cpeSh/QR//L3?=
 =?iso-8859-1?Q?+VZcvrxJ+iY5NPhlhM1uYoxaX9h785hp8+AGggrLvyJdLgc9scV/jNoOci?=
 =?iso-8859-1?Q?hmNmenjQOnLP+doDF95ZOT5oDkDTOiPexC/N+pWosLmMzwlVIf+xNhQTjz?=
 =?iso-8859-1?Q?gknL6NooaYiAmXeU8bV3M41z+x0HKG1AKvBk0N61YJDJ9NJVROCREwktb4?=
 =?iso-8859-1?Q?jgTtBoWcJYlFrjbOISopfL9IKNdkPj/7DlRHV43DTgdKMDmizgpTzLAvAV?=
 =?iso-8859-1?Q?ZOEJykPk0YFaU19AKhtquBUBjNKabRn9Qj93kMs5wFctV4PGMU0udcM6sB?=
 =?iso-8859-1?Q?0u3YYStx7nih/MxT3toFf2C5h7IckX6mEZLRwrfH11emWUkQEIAAV/aU+8?=
 =?iso-8859-1?Q?4Hx9mKsH7iFWSRTWEjwEh6C5xdpoRVbrWI6vIYhZEJSrhlpRK7146tHVcH?=
 =?iso-8859-1?Q?YMCqrWuhTp8xTsp/QmqZiTQsqu28qE51SsgXu16BXAodjYKMttLhyOb798?=
 =?iso-8859-1?Q?eufbxULbZdHGQTW+4kAy9dc+P9cPteifTup9c3NivyE5y2x6VNj5Li7kGu?=
 =?iso-8859-1?Q?3Fq96NLmXTgGz/uaJtSOvLw4xJYQE+CFvWGrkdZRPWxv9uWS1qTwM+pvxh?=
 =?iso-8859-1?Q?XkoB9TR9X84WZAZn/fSTfGmZpJGO3GMhgOgMxmlC9SRZ+//0IYkq1x15ZV?=
 =?iso-8859-1?Q?cuxF0Ao9nIFo2KL0gWT+oJc6B8epKJ1ShwmIJy8NSZtkfGE9YmY4C3qZmb?=
 =?iso-8859-1?Q?CS2zPjyqnEiSK+DKLS+wuxtZMbrztvZVD0JVEk7ql7atL0yWXioBlH+MHP?=
 =?iso-8859-1?Q?p+RYfx8UXezoO+27LolFytMe2SGATKHHIu54kJuLp4ZPnZGBeuweFW5dC2?=
 =?iso-8859-1?Q?3kSChQZUuKI+2T9y069IrKfwfuv5OG91uqzV7c++bFz/Y+wyj8hjWeYw/w?=
 =?iso-8859-1?Q?uphZm340r8g3Y7C6J/gCQgQ5o3EB03btv7HRVYNOT+W0WstP+ZICuiyPQk?=
 =?iso-8859-1?Q?lEyT85eBDllK1TG1024dqHmKgfyN4sJaRMXssqdU4KPJ6tqjr+6szjuU/P?=
 =?iso-8859-1?Q?QK0xysP2iGwYIZWFfCcccjVrHeS56I8Bse+SK8WtjdH/gKQyuoknjd9A9Y?=
 =?iso-8859-1?Q?uNfn+j9QIwxNFF2Qi7Ys7b5gPAWSj/W7w4G5jEPtOqQrYhFp4OZ+fhqyIo?=
 =?iso-8859-1?Q?90mQvmCoA3vKGns+bKijgmHsJ+ZZQ3oBa0pPOJH+lqChKCkVaKYXQopOlL?=
 =?iso-8859-1?Q?iMndKmTwMkBd5b/AQT6Dh55HQ3dMTBJecgQpMBrN8b0H6rxX6ElvKdu1DU?=
 =?iso-8859-1?Q?WFNGT3wp2vQvWqCrCVo5AbnTiUc3QzoZS/WFXOZIkU6+Qw/DPS3imeU8LS?=
 =?iso-8859-1?Q?L21tTf7riHaSFCehBO40m/5dnnULogCpsn3PHA=3D=3D?=
x-forefront-antispam-report: 
 CIP:255.255.255.255;CTRY:;LANG:en;SCL:1;SRV:;IPV:NLI;SFV:NSPM;H:DM5PR06MB3308.namprd06.prod.outlook.com;PTR:;CAT:NONE;SFS:(13230040)(366016)(376014)(10070799003)(1800799024)(38070700018)(7053199007)(8096899003);DIR:OUT;SFP:1101;
x-ms-exchange-antispam-messagedata-chunkcount: 1
x-ms-exchange-antispam-messagedata-0: 
 =?iso-8859-1?Q?yI4eVO75KJdKnJxg0ANQ8r1F8F4roVicQpnsCX16QH+A8J8uSLcJxCVQKG?=
 =?iso-8859-1?Q?duahjMDQReQ+pJsr4zJVKGKzMnfXZ5LaM2zEv9al7TxkKKeD3XLJoY4vOV?=
 =?iso-8859-1?Q?bWKyVvnWDF7B/uvishn7jONZZob9Aqdssz1P0yhsUeHC2tqkuhyJcRVxpY?=
 =?iso-8859-1?Q?WcGtAz2c0kyCs7JjblGdLoCi4F2cesCr9KILdrJm7BYV4VcbpgRSHpm0j5?=
 =?iso-8859-1?Q?AVEiPEw4yP/rCv3pl0E8m6bR2wo2JyvgrodIH38ACmPxZdokmwHNde17GQ?=
 =?iso-8859-1?Q?Q6xxTZzyoE24xU6D+zEuDrWlyg0jN8U/jJNJlgnFkGk0msa2ZYNHXWTs0l?=
 =?iso-8859-1?Q?dQFoaJ3uHbmA3Dm0icV3neQqfSLdB4Mkj1opShtwVIjT+ViSgGlaTE6apC?=
 =?iso-8859-1?Q?c1pauZ96GDZzLjWhSiT7Vau8mkaxWY3aWia5JKXLMtqdR817F2sWSAYsO2?=
 =?iso-8859-1?Q?q1+2hOaYAZUZG0541Yap/fWTixOZ0Sf9QBx91X7BIwskTUE5GVK0BTBPX1?=
 =?iso-8859-1?Q?5eO/Y7Cm53rpmapkK7jKTgNDqK9aBkO7RoiNjHDR12yofZQdoFJ8yLjYNB?=
 =?iso-8859-1?Q?g1kEHJqu7S8WlOxwC/Kz5hR/ID1BsvHUH8FbAkBmXpdIVDTY53k6G+M2gp?=
 =?iso-8859-1?Q?g6ZyHeJdrnqGmvXlxbL80Af0GA4q7Z5wBOCId6gl+h+48Lc6UNy6IXEI4N?=
 =?iso-8859-1?Q?s+Hjdwffm1laGDpjdZs4fyIv1oJsxsKG95MIyEczjgWhYRCoY/SYm8UH9g?=
 =?iso-8859-1?Q?KQ9axWwsgddEXKTH68DNeT7PvEyQ0WM+SDQ2veZZI3wKJrRZIzSdzmP9Mt?=
 =?iso-8859-1?Q?4FANDHwOB9SQqpKSsVJmySR82fVzy69CBMDgUAPQS9gHm4voXdIzYXg41b?=
 =?iso-8859-1?Q?OZ15NOKYpkZwwgXtImBon5zctJ8OpetIOQ3VkUFUIeccxhozxn4Hcfk6U6?=
 =?iso-8859-1?Q?0TJuXO7AL4MVGyzmQtudMGwLE+PDy4aAn/Ck4ryY52V+5kwXNBTYcRNxqD?=
 =?iso-8859-1?Q?agqTsSpFwwX3YLGKZaaunfARAH46BVJ3iPLE2kGq6e1QsqHVyBJDgpPMuZ?=
 =?iso-8859-1?Q?TxYBhtSgKLmIH5X1ozCEvUfIOwXz3UvnvOq8YAHwjnWiQpgUHPfJ99vlcJ?=
 =?iso-8859-1?Q?3O5zMlas8e5kvD9DlKZx+uXctqxGuY43xxRVp9wbTF9Wwln/hCY3D8zQ/W?=
 =?iso-8859-1?Q?yoL6PJNa6vR/RUkISZTBeqTbq3Q8qlqbK4AqoxxfHyALCNeF0bKp0zSkNS?=
 =?iso-8859-1?Q?U+IGiX0MHcLzwfyviL+eq4YCgR45dT2On/fc+540ldQPDHSkfydiDWdazA?=
 =?iso-8859-1?Q?edenDoTTtNLobnk1I0EYYQ5+meqRcrNhIN+8MFj1NxwWMfaMyPO9cDh6L7?=
 =?iso-8859-1?Q?gYkpsNwVybKbuvObRhRe5xgt9Em03m37jMeJfnISlnzU4TwPbcI1gmo5aV?=
 =?iso-8859-1?Q?FgEIUrivQeqZ0J0UUpf/My8h8SSPUlK7+TaajJeO2GC81pzXBxs1ITGDGs?=
 =?iso-8859-1?Q?UAbsmGvJ2OCap05MctcU3fNQd00WcyXaBZ6dWFCTnZBeQvo5t7kmjDWcMy?=
 =?iso-8859-1?Q?FPH428gaLnVjqpsYn3UpVbI7jibVROvJ4SfLoy1t+SE2bxtJbfNSm5SPjr?=
 =?iso-8859-1?Q?mVPgR3nydgkttaaaqAmpTsUkY6nxSQYEa7fHjM3eW1Tpbz5CN3ibQg5pLl?=
 =?iso-8859-1?Q?lrI92KwW/RVnu8Wyz4s=3D?=
Content-Type: multipart/alternative;
	boundary="_000_DM5PR06MB33086852C48F93BE211A54F69F182DM5PR06MB3308namp_"
MIME-Version: 1.0
X-MS-Exchange-AntiSpam-ExternalHop-MessageData-ChunkCount: 1
X-MS-Exchange-AntiSpam-ExternalHop-MessageData-0: 
	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
X-OriginatorOrg: netapp.com
X-MS-Exchange-CrossTenant-AuthAs: Internal
X-MS-Exchange-CrossTenant-AuthSource: DM5PR06MB3308.namprd06.prod.outlook.com
X-MS-Exchange-CrossTenant-Network-Message-Id: 
 03cb4b54-a6be-4b3d-f9b4-08dd34b371e4
X-MS-Exchange-CrossTenant-originalarrivaltime: 14 Jan 2025 15:52:27.0919
 (UTC)
X-MS-Exchange-CrossTenant-fromentityheader: Hosted
X-MS-Exchange-CrossTenant-id: 4b0911a0-929b-4715-944b-c03745165b3a
X-MS-Exchange-CrossTenant-mailboxtype: HOSTED
X-MS-Exchange-CrossTenant-userprincipalname: 
 9bdUK5YvGhohk6TySOQa9oKy+4fn7WUIpKXPnHdemMZnwRpODLS5ddaiG1LUbulI+TL43Z4MoV6MyZCo91f8Uw==
X-MS-Exchange-Transport-CrossTenantHeadersStamped: PH0PR06MB8304
X-Proofpoint-GUID: d9AODGbS3107Rizxa4gX-JD1tDTtscpc
X-Proofpoint-ORIG-GUID: d9AODGbS3107Rizxa4gX-JD1tDTtscpc
X-Proofpoint-Virus-Version: vendor=baseguard
 engine=ICAP:2.0.293,Aquarius:18.0.1057,Hydra:6.0.680,FMLib:17.12.68.34
 definitions=2025-01-14_05,2025-01-13_02,2024-11-22_01
X-Proofpoint-Spam-Details: rule=outbound_notspam policy=outbound score=0
 suspectscore=0 malwarescore=0
 clxscore=1011 adultscore=0 priorityscore=1501 impostorscore=0 spamscore=0
 lowpriorityscore=0 mlxscore=0 mlxlogscore=999 phishscore=0 bulkscore=0
 classifier=spam adjust=0 reason=mlx scancount=1 engine=8.21.0-2411120000
 definitions=main-2501140124
X-Greylist: inspected by milter-greylist-4.6.4 (lory.teaparty.net
 [178.18.123.145]);
 Tue,
 14 Jan 2025 15:52:44 +0000 (GMT) for IP:'67.231.149.249' DOMAIN:'mx0a-003fbd02.pphosted.com'
 HELO:'mx0a-003fbd02.pphosted.com' FROM:'[email protected]' RCPT:''
X-Greylist: Recipient e-mail whitelisted,
 not delayed by milter-greylist-4.6.4 (lory.teaparty.net [178.18.123.145]);
 Tue, 14 Jan 2025 15:52:44 +0000 (GMT)
Message-ID-Hash: 26QXYBSNAOY2YZDCSMOO3HK53ZQYRC6N
X-Message-ID-Hash: 26QXYBSNAOY2YZDCSMOO3HK53ZQYRC6N
X-MailFrom: [email protected]
X-Mailman-Rule-Misses: dmarc-mitigation; no-senders; approved; emergency;
 loop; banned-address; member-moderation;
 header-match-toasters.lists.teaparty.net-0;
 header-match-toasters.lists.teaparty.net-1; nonmember-moderation;
 administrivia; implicit-dest; max-recipients; max-size; news-moderation;
 no-subject; digests; suspicious-header
X-Mailman-Version: 3.3.8
Precedence: list
List-Id: Totally unofficial NetApp toaster mailing list
 <toasters.lists.teaparty.net>
Archived-At: 
 <https://lists.teaparty.net/hyperkitty/list/[email protected]/message/ZIU6MUXXEGJDHUYH7IZ3HMOAKRFK2CTM/>
List-Archive: 
 <https://lists.teaparty.net/hyperkitty/list/[email protected]/>
List-Help: <mailto:[email protected]?subject=help>
List-Owner: <mailto:[email protected]>
List-Post: <mailto:[email protected]>
List-Subscribe: <mailto:[email protected]>
List-Unsubscribe: <mailto:[email protected]>

--_000_DM5PR06MB33086852C48F93BE211A54F69F182DM5PR06MB3308namp_
Content-Type: text/plain; charset="iso-8859-1"
Content-Transfer-Encoding: quoted-printable

Hi Alexander,
Installing SP Firmware  from ONTAP would use a .zip file. The .tar file is =
the one used when installing from the SP prompt.

Download this one and give it a shot:
https://mysupport.netapp.com/site/downloads/firmware/system-firmware-diagno=
stics/download/SYSTEM/30804195_ontap/SP_FW_308-04195_11.11.zip

Matt Sullivan
Account Technical Specialist
Civilian Agencies
NetApp U.S. Public Sector, Inc.

From: Alexander Griesser <[email protected]>
Sent: Tuesday, January 14, 2025 12:23 AM
To: [email protected]
Subject: Unable to schedule service processor update

You don't often get email from [email protected]<mailto:agriesser@anexia=
.com>. Learn why this is important<https://aka.ms/LearnAboutSenderIdentific=
ation>

EXTERNAL EMAIL - USE CAUTION when clicking links or attachments


Hey folks,

I got a bunch of A220s here which I want to update to the latest SP firmwar=
e:

CLUSTER::*> system service-processor show
                               IP           Firmware
Node          Type Status      Configured   Version   IP Address
------------- ---- ----------- ------------ --------- ---------------------=
----
Node1         BMC  online      true         11.9P1    127.0.0.1
Node2         BMC  online      true         11.9P1    127.0.0.2
2 entries were displayed.

But everytime I try to install the update from the Ontap prompt, I get the =
following message:

CLUSTER::*> system service-processor image update -node * -package SP_FW_30=
8-04195_11.11.tar.gz

Note: Firmware update will need to reboot the SP on completion. If your con=
sole
      connection is through the SP, it will be disconnected
      Do you want to proceed with the firmware update ? {y|n}: y

Error: command failed on node "Node1": Unable to schedule Service
       Processor update.

The only KB article I found for this issue is this one:
https://kb.netapp.com/on-prem/ontap/OHW/OHW-KBs/BMC_upgrade_fails_with_Erro=
r_command_failed__Unable_to_schedule_Service_Processor_update

I can verify that the file is not corrupted (compared the MD5 sums) and I t=
ried to reboot the SP before the update, but all to no avail.
The only way I can get the BMC firmware update installed is by using "bmc u=
pdate -f" directly on the bmc shell, but that's harder to automate.

Has anyone ever stumbled upon that and has an idea?

SP Auto Updates are enabled, but they're not starting either - waited for a=
 day for them to do their job.

Thanks,

Alexander Griesser
Head of Systems Operations

ANEXIA Internetdienstleistungs GmbH

E-Mail: [email protected]<mailto:[email protected]>
Web: https://www.anexia.com<https://urldefense.com/v3/__https:/www.anexia.c=
om/__;!!Nhn8V6BzJA!XnuOkY6qYG6gz0ANzoPpuO8W4-q5D1qxXJYkIGThzweU3vQ24Y9u-WFt=
v_SZtc7qJ0x48_AzbnmYaKkPg_WfJw$>

Anschrift Hauptsitz Klagenfurt: Feldkirchnerstra=DFe 140, 9020 Klagenfurt
Gesch=E4ftsf=FChrer: Alexander Windbichler
Firmenbuch: FN 289918a | Gerichtsstand: Klagenfurt | UID-Nummer: AT U632166=
01


--_000_DM5PR06MB33086852C48F93BE211A54F69F182DM5PR06MB3308namp_
Content-Type: text/html; charset="iso-8859-1"
Content-Transfer-Encoding: quoted-printable

<html>
<head>
<meta http-equiv=3D"Content-Type" content=3D"text/html; charset=3Diso-8859-=
1">
<meta name=3D"Generator" content=3D"Microsoft Word 15 (filtered medium)">
<style><!--
/* Font Definitions */
@font-face
	{font-family:"Cambria Math";
	panose-1:2 4 5 3 5 4 6 3 2 4;}
@font-face
	{font-family:Calibri;
	panose-1:2 15 5 2 2 2 4 3 2 4;}
@font-face
	{font-family:Aptos;}
@font-face
	{font-family:"Segoe UI";
	panose-1:2 11 5 2 4 2 4 2 2 3;}
/* Style Definitions */
p.MsoNormal, li.MsoNormal, div.MsoNormal
	{margin:0in;
	font-size:11.0pt;
	font-family:"Aptos",sans-serif;
	mso-ligatures:standardcontextual;}
a:link, span.MsoHyperlink
	{mso-style-priority:99;
	color:#467886;
	text-decoration:underline;}
span.EmailStyle20
	{mso-style-type:personal-reply;
	font-family:"Aptos",sans-serif;
	color:windowtext;}
.MsoChpDefault
	{mso-style-type:export-only;
	font-size:10.0pt;
	mso-ligatures:none;}
@page WordSection1
	{size:8.5in 11.0in;
	margin:70.85pt 70.85pt 56.7pt 70.85pt;}
div.WordSection1
	{page:WordSection1;}
--></style><!--[if gte mso 9]><xml>
<o:shapedefaults v:ext=3D"edit" spidmax=3D"1026" />
</xml><![endif]--><!--[if gte mso 9]><xml>
<o:shapelayout v:ext=3D"edit">
<o:idmap v:ext=3D"edit" data=3D"1" />
</o:shapelayout></xml><![endif]-->
</head>
<body lang=3D"EN-US" link=3D"#467886" vlink=3D"#96607D" style=3D"word-wrap:=
break-word">
<div class=3D"WordSection1">
<p class=3D"MsoNormal">Hi Alexander,<o:p></o:p></p>
<p class=3D"MsoNormal">Installing SP Firmware &nbsp;from ONTAP would use a =
.zip file. The .tar file is the one used when installing from the SP prompt=
.<o:p></o:p></p>
<p class=3D"MsoNormal"><o:p>&nbsp;</o:p></p>
<p class=3D"MsoNormal">Download this one and give it a shot:<o:p></o:p></p>
<p class=3D"MsoNormal"><a href=3D"https://mysupport.netapp.com/site/downloa=
ds/firmware/system-firmware-diagnostics/download/SYSTEM/30804195_ontap/SP_F=
W_308-04195_11.11.zip">https://mysupport.netapp.com/site/downloads/firmware=
/system-firmware-diagnostics/download/SYSTEM/30804195_ontap/SP_FW_308-04195=
_11.11.zip</a><o:p></o:p></p>
<p class=3D"MsoNormal"><o:p>&nbsp;</o:p></p>
<div>
<p class=3D"MsoNormal"><b><span style=3D"font-size:12.0pt">Matt Sullivan</s=
pan></b><b><span style=3D"mso-ligatures:none"><o:p></o:p></span></b></p>
<p class=3D"MsoNormal" style=3D"text-autospace:none"><span style=3D"font-si=
ze:12.0pt;font-family:&quot;Calibri&quot;,sans-serif">Account Technical Spe=
cialist<o:p></o:p></span></p>
<p class=3D"MsoNormal" style=3D"text-autospace:none"><span style=3D"font-si=
ze:12.0pt;font-family:&quot;Calibri&quot;,sans-serif">Civilian Agencies<o:p=
></o:p></span></p>
<p class=3D"MsoNormal" style=3D"text-autospace:none"><span style=3D"font-si=
ze:12.0pt;font-family:&quot;Calibri&quot;,sans-serif">NetApp U.S. Public Se=
ctor, Inc.<o:p></o:p></span></p>
</div>
<p class=3D"MsoNormal"><o:p>&nbsp;</o:p></p>
<div>
<div style=3D"border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in =
0in 0in">
<p class=3D"MsoNormal"><b><span style=3D"font-family:&quot;Calibri&quot;,sa=
ns-serif;mso-ligatures:none">From:</span></b><span style=3D"font-family:&qu=
ot;Calibri&quot;,sans-serif;mso-ligatures:none"> Alexander Griesser &lt;AGr=
[email protected]&gt;
<br>
<b>Sent:</b> Tuesday, January 14, 2025 12:23 AM<br>
<b>To:</b> [email protected]<br>
<b>Subject:</b> Unable to schedule service processor update<o:p></o:p></spa=
n></p>
</div>
</div>
<p class=3D"MsoNormal"><o:p>&nbsp;</o:p></p>
<table class=3D"MsoNormalTable" border=3D"0" cellspacing=3D"0" cellpadding=
=3D"0" align=3D"left" width=3D"100%" style=3D"width:100.0%">
<tbody>
<tr>
<td width=3D"0" style=3D"width:.3pt;background:#A6A6A6;padding:5.25pt 1.5pt=
 5.25pt 1.5pt">
</td>
<td width=3D"100%" style=3D"width:100.0%;background:#EAEAEA;padding:5.25pt =
3.75pt 5.25pt 11.25pt;aspect-ratio: revert !important;background:revert !im=
portant;block-size: revert !important;border:revert !important;bottom: reve=
rt !important;color:revert !important;color-scheme: revert !important;conte=
nt-visibility: revert !important;cursor:revert !important;direction:revert =
!important;display:revert !important;font-size:revert !important;height:rev=
ert !important;hyphens: revert !important;letter-spacing:revert !important;=
line-height:revert !important;margin:revert !important;opacity: revert !imp=
ortant;order: revert !important;outline: revert !important;overflow:revert =
!important;padding:revert !important;position:revert !important;resize: rev=
ert !important;rotate: revert !important;scale: revert !important;tab-size:=
 revert !important;table-layout:revert !important;text-align:revert !import=
ant;text-indent:revert !important;text-orientation: revert !important;text-=
overflow: revert !important;text-shadow:revert !important;text-transform:re=
vert !important;text-wrap: revert !important;top:revert !important;transiti=
on: revert !important;user-select: revert !important;vertical-align:revert =
!important;visibility:revert !important;white-space:revert !important;width=
:revert !important;word-break:revert !important;word-spacing:revert !import=
ant;writing-mode:revert !important;zoom: revert !important">
<div>
<p class=3D"MsoNormal" style=3D"mso-element:frame;mso-element-frame-hspace:=
2.25pt;mso-element-wrap:around;mso-element-anchor-vertical:paragraph;mso-el=
ement-anchor-horizontal:column;mso-height-rule:exactly">
<span style=3D"font-size:9.0pt;font-family:&quot;Segoe UI&quot;,sans-serif;=
color:#212121;mso-ligatures:none">You don't often get email from
<a href=3D"mailto:[email protected]">[email protected]</a>. <a href=
=3D"https://aka.ms/LearnAboutSenderIdentification">
Learn why this is important</a> <o:p></o:p></span></p>
</div>
</td>
<td width=3D"75" style=3D"width:56.25pt;background:#EAEAEA;padding:5.25pt 3=
.75pt 5.25pt 3.75pt;aspect-ratio: revert !important;background:revert !impo=
rtant;block-size: revert !important;border:revert !important;bottom: revert=
 !important;color:revert !important;color-scheme: revert !important;content=
-visibility: revert !important;cursor:revert !important;direction:revert !i=
mportant;display:revert !important;font-size:revert !important;height:rever=
t !important;hyphens: revert !important;letter-spacing:revert !important;li=
ne-height:revert !important;margin:revert !important;opacity: revert !impor=
tant;order: revert !important;outline: revert !important;overflow:revert !i=
mportant;padding:revert !important;position:revert !important;resize: rever=
t !important;rotate: revert !important;scale: revert !important;tab-size: r=
evert !important;table-layout:revert !important;text-align:revert !importan=
t;text-indent:revert !important;text-orientation: revert !important;text-ov=
erflow: revert !important;text-shadow:revert !important;text-transform:reve=
rt !important;text-wrap: revert !important;top:revert !important;transition=
: revert !important;user-select: revert !important;vertical-align:revert !i=
mportant;visibility:revert !important;white-space:revert !important;width:r=
evert !important;word-break:revert !important;word-spacing:revert !importan=
t;writing-mode:revert !important;zoom: revert !important;align: left !impor=
tant">
</td>
</tr>
</tbody>
</table>
<div>
<p class=3D"MsoNormal"><span lang=3D"DE-AT" style=3D"font-size:12.0pt;displ=
ay:none;mso-ligatures:none"><o:p>&nbsp;</o:p></span></p>
<table class=3D"MsoNormalTable" border=3D"1" cellspacing=3D"0" cellpadding=
=3D"0" align=3D"left" style=3D"background:#F36D6D">
<tbody>
<tr>
<td style=3D"padding:7.5pt 7.5pt 7.5pt 7.5pt">
<p class=3D"MsoNormal" style=3D"mso-element:frame;mso-element-frame-hspace:=
2.25pt;mso-element-wrap:around;mso-element-anchor-vertical:paragraph;mso-el=
ement-anchor-horizontal:column;mso-height-rule:exactly">
<b><span style=3D"font-size:12.0pt;font-family:&quot;Arial&quot;,sans-serif=
;color:black;mso-ligatures:none">EXTERNAL EMAIL - USE CAUTION when clicking=
 links or attachments
</span></b><span style=3D"font-size:12.0pt;mso-ligatures:none"><o:p></o:p><=
/span></p>
</td>
</tr>
</tbody>
</table>
<p class=3D"MsoNormal" style=3D"margin-bottom:12.0pt"><span lang=3D"DE-AT" =
style=3D"font-size:12.0pt;mso-ligatures:none"><br>
<br>
<o:p></o:p></span></p>
<div>
<p class=3D"MsoNormal">Hey folks,<o:p></o:p></p>
<p class=3D"MsoNormal"><o:p>&nbsp;</o:p></p>
<p class=3D"MsoNormal">I got a bunch of A220s here which I want to update t=
o the latest SP firmware:<o:p></o:p></p>
<p class=3D"MsoNormal"><o:p>&nbsp;</o:p></p>
<p class=3D"MsoNormal"><span style=3D"font-family:&quot;Courier New&quot;">=
CLUSTER::*&gt; system service-processor show<o:p></o:p></span></p>
<p class=3D"MsoNormal"><span style=3D"font-family:&quot;Courier New&quot;">=
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nb=
sp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;=
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; IP&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;=
&nbsp;&nbsp;&nbsp; Firmware<o:p></o:p></span></p>
<p class=3D"MsoNormal"><span style=3D"font-family:&quot;Courier New&quot;">=
Node&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Type Status&nbsp=
;&nbsp;&nbsp;&nbsp;&nbsp; Configured&nbsp;&nbsp; Version&nbsp;&nbsp; IP Add=
ress<o:p></o:p></span></p>
<p class=3D"MsoNormal"><span style=3D"font-family:&quot;Courier New&quot;">=
------------- ---- ----------- ------------ --------- ---------------------=
----<o:p></o:p></span></p>
<p class=3D"MsoNormal"><span style=3D"font-family:&quot;Courier New&quot;">=
Node1&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;BMC&nbsp; online&nbsp=
;&nbsp;&nbsp;&nbsp;&nbsp; true&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nb=
sp; 11.9P1&nbsp;&nbsp;&nbsp; 127.0.0.1<o:p></o:p></span></p>
<p class=3D"MsoNormal"><span style=3D"font-family:&quot;Courier New&quot;">=
Node2&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;BMC&nbsp; online&nbsp=
;&nbsp;&nbsp;&nbsp;&nbsp; true&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nb=
sp; 11.9P1&nbsp;&nbsp;&nbsp; 127.0.0.2<o:p></o:p></span></p>
<p class=3D"MsoNormal"><span style=3D"font-family:&quot;Courier New&quot;">=
2 entries were displayed.<o:p></o:p></span></p>
<p class=3D"MsoNormal"><o:p>&nbsp;</o:p></p>
<p class=3D"MsoNormal">But everytime I try to install the update from the O=
ntap prompt, I get the following message:<o:p></o:p></p>
<p class=3D"MsoNormal"><o:p>&nbsp;</o:p></p>
<p class=3D"MsoNormal"><span style=3D"font-family:&quot;Courier New&quot;">=
CLUSTER::*&gt; system service-processor image update -node * -package SP_FW=
_308-04195_11.11.tar.gz<o:p></o:p></span></p>
<p class=3D"MsoNormal"><span style=3D"font-family:&quot;Courier New&quot;">=
<o:p>&nbsp;</o:p></span></p>
<p class=3D"MsoNormal"><span style=3D"font-family:&quot;Courier New&quot;">=
Note: Firmware update will need to reboot the SP on completion. If your con=
sole<o:p></o:p></span></p>
<p class=3D"MsoNormal"><span style=3D"font-family:&quot;Courier New&quot;">=
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; connection is through the SP, it will be dis=
connected<o:p></o:p></span></p>
<p class=3D"MsoNormal"><span style=3D"font-family:&quot;Courier New&quot;">=
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Do you want to proceed with the firmware upd=
ate ? {y|n}: y<o:p></o:p></span></p>
<p class=3D"MsoNormal"><span style=3D"font-family:&quot;Courier New&quot;">=
<o:p>&nbsp;</o:p></span></p>
<p class=3D"MsoNormal"><span style=3D"font-family:&quot;Courier New&quot;">=
Error: command failed on node &quot;Node1&quot;: Unable to schedule Service=
<o:p></o:p></span></p>
<p class=3D"MsoNormal"><span style=3D"font-family:&quot;Courier New&quot;">=
&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Processor update.<o:p></o:p></span></p=
>
<p class=3D"MsoNormal"><o:p>&nbsp;</o:p></p>
<p class=3D"MsoNormal">The only KB article I found for this issue is this o=
ne:<o:p></o:p></p>
<p class=3D"MsoNormal"><a href=3D"https://kb.netapp.com/on-prem/ontap/OHW/O=
HW-KBs/BMC_upgrade_fails_with_Error_command_failed__Unable_to_schedule_Serv=
ice_Processor_update">https://kb.netapp.com/on-prem/ontap/OHW/OHW-KBs/BMC_u=
pgrade_fails_with_Error_command_failed__Unable_to_schedule_Service_Processo=
r_update</a><o:p></o:p></p>
<p class=3D"MsoNormal"><o:p>&nbsp;</o:p></p>
<p class=3D"MsoNormal">I can verify that the file is not corrupted (compare=
d the MD5 sums) and I tried to reboot the SP before the update, but all to =
no avail.<o:p></o:p></p>
<p class=3D"MsoNormal">The only way I can get the BMC firmware update insta=
lled is by using &#8220;bmc update -f&#8221; directly on the bmc shell, but=
 that&#8217;s harder to automate.<o:p></o:p></p>
<p class=3D"MsoNormal"><o:p>&nbsp;</o:p></p>
<p class=3D"MsoNormal">Has anyone ever stumbled upon that and has an idea?<=
o:p></o:p></p>
<p class=3D"MsoNormal"><o:p>&nbsp;</o:p></p>
<p class=3D"MsoNormal">SP Auto Updates are enabled, but they&#8217;re not s=
tarting either &#8211; waited for a day for them to do their job.<o:p></o:p=
></p>
<p class=3D"MsoNormal"><o:p>&nbsp;</o:p></p>
<p class=3D"MsoNormal">Thanks,<o:p></o:p></p>
<p class=3D"MsoNormal"><o:p>&nbsp;</o:p></p>
<p class=3D"MsoNormal"><b><span style=3D"font-size:9.0pt;font-family:&quot;=
Arial&quot;,sans-serif;color:black;mso-fareast-language:DE">Alexander Gries=
ser</span></b><b><span style=3D"font-size:9.0pt;font-family:&quot;Arial&quo=
t;,sans-serif;color:black;mso-ligatures:none;mso-fareast-language:DE"><o:p>=
</o:p></span></b></p>
<p class=3D"MsoNormal"><span style=3D"font-size:8.0pt;font-family:&quot;Ari=
al&quot;,sans-serif;color:black;mso-fareast-language:DE">Head of Systems Op=
erations<o:p></o:p></span></p>
<p class=3D"MsoNormal"><span style=3D"font-size:8.0pt;font-family:&quot;Ari=
al&quot;,sans-serif;color:black;mso-fareast-language:DE"><o:p>&nbsp;</o:p><=
/span></p>
<p class=3D"MsoNormal"><span lang=3D"DE-AT" style=3D"font-size:9.0pt;font-f=
amily:&quot;Arial&quot;,sans-serif;color:black;mso-fareast-language:DE">ANE=
XIA Internetdienstleistungs GmbH<o:p></o:p></span></p>
<p class=3D"MsoNormal"><span lang=3D"DE-AT" style=3D"font-size:8.0pt;font-f=
amily:&quot;Arial&quot;,sans-serif;color:black;mso-fareast-language:DE"><o:=
p>&nbsp;</o:p></span></p>
<p class=3D"MsoNormal"><span lang=3D"DE-AT" style=3D"font-size:8.0pt;font-f=
amily:&quot;Arial&quot;,sans-serif;color:black;mso-fareast-language:DE">E-M=
ail:
<a href=3D"mailto:[email protected]"><span style=3D"color:#0563C1">AGrie=
[email protected]</span></a>
<o:p></o:p></span></p>
<p class=3D"MsoNormal"><span lang=3D"DE-AT" style=3D"font-size:8.0pt;font-f=
amily:&quot;Arial&quot;,sans-serif;color:black;mso-fareast-language:DE">Web=
:
<a href=3D"https://urldefense.com/v3/__https:/www.anexia.com/__;!!Nhn8V6BzJ=
A!XnuOkY6qYG6gz0ANzoPpuO8W4-q5D1qxXJYkIGThzweU3vQ24Y9u-WFtv_SZtc7qJ0x48_Azb=
nmYaKkPg_WfJw$">
<span style=3D"color:#0563C1">https://www.anexia.com</span></a> <o:p></o:p>=
</span></p>
<p class=3D"MsoNormal"><span lang=3D"DE-AT" style=3D"font-size:8.0pt;font-f=
amily:&quot;Arial&quot;,sans-serif;color:black;mso-fareast-language:DE"><o:=
p>&nbsp;</o:p></span></p>
<p class=3D"MsoNormal"><span lang=3D"DE-AT" style=3D"font-size:8.0pt;font-f=
amily:&quot;Arial&quot;,sans-serif;color:#595959;mso-fareast-language:DE">A=
nschrift Hauptsitz Klagenfurt: Feldkirchnerstra=DFe 140, 9020 Klagenfurt<o:=
p></o:p></span></p>
<p class=3D"MsoNormal"><span lang=3D"DE-AT" style=3D"font-size:8.0pt;font-f=
amily:&quot;Arial&quot;,sans-serif;color:#595959;mso-fareast-language:DE">G=
esch=E4ftsf=FChrer: Alexander Windbichler<o:p></o:p></span></p>
<p class=3D"MsoNormal"><span lang=3D"DE-AT" style=3D"font-size:8.0pt;font-f=
amily:&quot;Arial&quot;,sans-serif;color:#595959;mso-fareast-language:DE">F=
irmenbuch: FN 289918a | Gerichtsstand: Klagenfurt | UID-Nummer: AT U6321660=
1<o:p></o:p></span></p>
<p class=3D"MsoNormal"><span lang=3D"DE-AT"><o:p>&nbsp;</o:p></span></p>
</div>
</div>
</div>
</body>
</html>

--_000_DM5PR06MB33086852C48F93BE211A54F69F182DM5PR06MB3308namp_--

--===============7768673822142310500==
Content-Type: text/plain; charset="us-ascii"
MIME-Version: 1.0
Content-Transfer-Encoding: 7bit
Content-Disposition: inline

_______________________________________________
toasters mailing list -- [email protected]
To unsubscribe send an email to [email protected]

--===============7768673822142310500==--