Re: Consume process emails subject indicates error

I'm not aware of any plugins that would do all of this, but I would start with with a look at the [JEMH plugin|https://studio.plugins.atlassian.com/wiki/display/JEMH/JIRA+Extendable+Mail+Handler] as it's handling of incoming emails is a LOT more powerful than the default handlers.

That said, I think you'll need to write your own incoming mail handler.  Specifically, to handle these bits, you need some processing that Jira doesn't do natively.
>1/ Only create a new ticket if the subject line indicates an error
>3/ Ideally count how many emails are received each day
>3.b/ Ideally create a ticket if the number of received emails differs from normal.
>3.c/ Ideally do nothing if the expected number of emails are received, just consume them and delete them.

These bits are a doddle though, once you've got the processing.  
>2/ Not follow the same path as emails from humans. (specially, emails from humans are all logged as issue-type = 'helpdesk calls' and manually assigned to an appropriate issue type by the helpdesk analyst after review. at a minimum assign system emails to a different issue type and ideally do item 4/ below)
>4/ Ideally automatically assign the ticket to a different person according to the system generating the email.
Tell the system to create the Issues as a different issue type, or even in a different project.  That gives you the freedom to have a separate workflow for it, and also you could scan your emails for a "component", and import that.  The reason for that is you can set up "component leads" in Jira and have it automatically assign new issues with a component to the component lead
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Post by broughn2 - online at:
http://forums.atlassian.com/thread.jspa?forumID=46&threadID=55101
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