Dir. Operations - Novell - Waltham, MA

Job Title:	Director, Operations

Company: 	Novell,  Inc.

URL: 		www.novell.com

Job Location: 	Waltham, MA 02142

Apply: 		Email resume to [email protected] and indicate JOB
NUMBER 7145 in subject line of email.


JOB SUMMARY
The Director, Field Operations Planning and Reporting provides expert
analysis, interpretation and execution of Novell's field operations
planning and reporting processes.   This includes conceiving,
designing and publishing standard analytics, metrics and reports.
Also conducts analyses that answer critical business questions related
to Novell's field go-to-market model and potential merger/acquisition
and partnership candidates. An ability to work across functional areas
is a must.

RESPONSIBILITIES
Work with the VP of Global Field Operations to create and implement
overall sales and business strategies designed to achieve Novell's
global business objectives.
Establish and implement performance measures designed to track and
report progress against the overall business and sales strategies.
Identify the key levers of account and sales performance and replicate
across WW Sales.
Partner with HR to ensure incentive programs are meaningful and
support the business and sales strategy.
Partner with IS&T in the creation of reports that create visibility to
our go-to-market model execution and performance.
Provide analysis for model changes based on sales route performance
and addressable markets.
Identify, highlight and report against best in class performance to
build overall sales effectiveness.
Refine Opportunity Management and Forecasting methodologies and
processes.
Lead the Field Planning process including field coverage model design,
roles, compensation, revenue, expense and resources.
Lead the Field Reporting process including forecasting, pipeline and
opportunity management reviews, invoicing and revenue trend analysis.
Understand at an expert level Novell's financial, contract and
opportunity management systems.
Conceive, design and publish standard analytics, metrics, dashboards
and reports.
Perform complex business systems queries for standard and ad-hoc data
mining purposes.
Analyze business processes and/or systems to identify problems,
opportunities, needs and solutions as required.
Translate complex quantitative information into presentations that are
easily understood by general management.
Summarize and report key analytical findings in both oral and written
form to different levels of management.
Represent the sales organization during any potential acquisition and
integration analysis.
Support various business management initiatives as required.

JOB QUALIFICATIONS
5-10 years business analysis/market research experience and a
bachelors degree in business, finance, management or related field.
MBA is a plus.
Thorough understanding of enterprise software industry and it's sales
processes.
High-level analytical and problem solving skills required.
Advanced experience with spreadsheet, presentation and word-processing
applications is required.
Knowledge and understanding of some or all of the following areas:
sales, operations, corporate finance.
Demonstrated ability to conceive, develop and implement process
improvements.
Solid understanding of financial/CRM systems such as: Oracle, Siebel,
Essbase and PivotLink.
Strong interpersonal and communication skills and experience working
with senior executives.
Additionally, the candidate must demonstrate high energy/creativity
and a passion for business analysis.

Disclaimer: This job description is for informational purposes, to
describe the primary duties, skills and abilities necessary to meet
the requirements of this position. This description is not intended to
be an exhaustive list of all requirements or essential functions; it
is subject to change at any time.

Novell is an equal opportunity employer and an advocate for workforce
diversity.