Attachment problem after upgrade

Tobias Dussa <[email protected]>
Newsgroups gmane.comp.otrs.devel
Message-ID <[email protected]>
Hi everybody,

we've recently upgraded our OTRS installation big-time, going from
2.2.8 w/SIRIOS via 2.2.8 w/o SIRIOS via 2.3.6 via 2.4.8 via 3.0.3 via
3.0.4 to 3.0.5.  Unfortunately, attachments of inbound mails are not
linked properly any more.

The links to the attachments within a ticket have the following form:
   https://[ServerURL]/otrs/index.pl/file-2?Action=AgentTicketAttachment;ArticleID=134322;FileID=2
instead of (correctly)
   https://[ServerURL]/otrs/index.pl?Action=AgentTicketAttachment;ArticleID=134322;FileID=2

In other words, the string "/file-2" (which depends on the name of the
attachment, of course) is mistakenly inserted between "index.pl" and
"?".

Does anyone have a pointer for me as to where to look?

Thanks a lot!

Cheers,
Toby.
-- 
Though I Fly Through the Valley of Death, I Shall Fear No Evil,
For I Am 80,000 Feet and Climbing.
  ---Sign over the entrance to the SR-71 operating location on Kadena

----

Karlsruhe Institute of Technology (KIT)
KIT-CERT

Tobias Dussa
CERT Manager/CA Manager

Zirkel 2
Building 20.21
76131 Karlsruhe, Germany

!!! New phone number
Phone: +49 721 608-42479                                                                                                                     
!!! New fax number
Fax: +49 721 608-9-42479
Email: [email protected]
Web: http://www.kit.edu/

KIT – University of the State of Baden-Wuerttemberg and
National Laboratory of the Helmholtz Association

_______________________________________________
OTRS mailing list: dev - Webpage: http://otrs.org/
Archive: http://lists.otrs.org/pipermail/dev
To unsubscribe: http://lists.otrs.org/cgi-bin/listinfo/dev
smime.p7s (application/x-pkcs7-signature, 5.3 KB) - not displayed
lmpx.com only provides a reader for public news (NNTP) servers. It is not affiliated with the servers or forums shown here and is not responsible for the content of articles, which is written by their respective authors.