Integration OTRS to OTRS

Hi guys, I ask counseling:
We have acquired a new client (a public institution) who will provide 
assistance throughout the fleet Hardware.
We have proposed and the customer wants to use inside OTRS as a solution 
of TT and CMDB.
The requests of the customer is as follows:
 From the Customer Panel the client wants to put the ticket on their 
OTRS and should automatically be created on our OTRS to be managed by 
our service desk.
Someone has already addressed this kind of problems?
Which is the best solution to meet the demand.?

Thanks
Rocco.

-- 
Rocco Tocci
Application Architect
Strada Prov. 1 BariModugno n. 4
70123 Bari  Italy
Tel. +39 0803855483

TBS IT – Telematic & Biomedical Services Srl a socio unico
Sede Legale : Via Giacinto Gallina, 4 – 34122 Trieste
Tel. 040 - 92291
Sede Operativa : Via Francesco Bettini, 13 – 06034 Foligno
Tel. 0742- 32661
C.F., P.IVA e Registro Imprese (TS) : 01165260322
Cap.Soc. € 8.000.000,00 i.v.
una società di TBS Group SpA
  
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