Re: TaskID Error
Kent Kollasch <[email protected]>
| Newsgroups | gmane.comp.otrs.user |
|---|---|
| Message-ID | <[email protected]> |
Hi Carlos, I had tried that before and it didn't help. I just did it again and still the same problem. I will load a test database and check the schema. Do you have any idea which tables I should concentrate on? Regards, Kent On 9/28/2016 9:31 AM, Carlos RodrÃguez wrote: > Hi Kent, > > First, with the daemon stopped clean the cache. > > It might be possible that the task table looses the values of the IDs > of the tasks or that the column does not exists, my recommendation is > to create a new empty database with a different name, so you can > compare the schemas of ALL scheduler / daemon tables and add any > missing column (if thats the case). > > If you have the correct schema, you might need to assign the missing > IDs manually and for sure please clean the cache again and after that > start the daemon. > > If this does not work, I will recommend you to get commercial support, > if you are interested, donÂ’t hessitate in contact OTRS sales > department at [email protected] <mailto:[email protected]>. > > ((enjoy)) > > Carlos RodrÃguez > > > > >> On Sep 28, 2016, at 9:13 AM, Kent Kollasch <[email protected] >> <mailto:[email protected]>> wrote: >> >> I had to manually reload the database from a prior dump. I have not >> made any additions/changes to the code. Everything is working except >> for this error. Any idea on how I can troubleshoot this? >> >> >> On 9/27/2016 5:09 PM, Carlos RodrÃguez wrote: >>> Hi Kent, >>> >>> This should only happens if you call TaskLock() without the TaskID >>> parameter, have you change or installed something in your system? >>> >>> ((enjoy)) >>> >>> Carlos RodrÃguez >>> >>> >>> >>> >>>> On Sep 27, 2016, at 3:16 PM, Kent Kollasch <[email protected] >>>> <mailto:[email protected]>> wrote: >>>> >>>> Has anyone seen the following error or know how to fix it? >>>> >>>> {Error][Kernel ::System::Daemon::SchedulerDB::TaskLock][459] Need >>>> TaskID! >>>> >>>> It's filling up my log file.. >>>> >>>> >>>> -- >>>> Kent C. Kollasch<mailto:[email protected]> >>>> Director of Information Technology >>>> Art's-Way Manufacturing Co., Inc. >>>> Phone: (712) 864-0025 >>>> Fax: (712) 864-3154 >>>> >>>> This message may contain information that is confidential and subject to privilege. >>>> If you are not the intended recipient and have received this e-mail in error, please >>>> disregard and do not open attachments, if any. Please note that the view or opinions >>>> presented in this e-mail are solely those of the author. >>>> --------------------------------------------------------------------- >>>> OTRS mailing list: otrs - Webpage: http://otrs.org/ >>>> Archive: http://lists.otrs.org/pipermail/otrs >>>> To unsubscribe: http://lists.otrs.org/mailman/listinfo/otrs >>> >>> >>> >>> --------------------------------------------------------------------- >>> OTRS mailing list: otrs - Webpage:http://otrs.org/ >>> Archive:http://lists.otrs.org/pipermail/otrs >>> To unsubscribe:http://lists.otrs.org/mailman/listinfo/otrs >> >> -- >> Kent C. Kollasch<mailto:[email protected]> >> Director of Information Technology >> Art's-Way Manufacturing Co., Inc. >> Phone: (712) 864-0025 >> Fax: (712) 864-3154 >> >> This message may contain information that is confidential and subject to privilege. >> If you are not the intended recipient and have received this e-mail in error, please >> disregard and do not open attachments, if any. Please note that the view or opinions >> presented in this e-mail are solely those of the author. >> --------------------------------------------------------------------- >> OTRS mailing list: otrs - Webpage: http://otrs.org/ >> Archive: http://lists.otrs.org/pipermail/otrs >> To unsubscribe: http://lists.otrs.org/mailman/listinfo/otrs > > > > --------------------------------------------------------------------- > OTRS mailing list: otrs - Webpage: http://otrs.org/ > Archive: http://lists.otrs.org/pipermail/otrs > To unsubscribe: http://lists.otrs.org/mailman/listinfo/otrs -- Kent C. Kollasch <mailto:[email protected]> Director of Information Technology Art's-Way Manufacturing Co., Inc. Phone: (712) 864-0025 Fax: (712) 864-3154 This message may contain information that is confidential and subject to privilege. If you are not the intended recipient and have received this e-mail in error, please disregard and do not open attachments, if any. Please note that the view or opinions presented in this e-mail are solely those of the author. --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/mailman/listinfo/otrs