Tickets count (open, closed) by Customer by Month

Edson Richter <[email protected]> Wed, 23 Jan 2019 18:50:03 +0000

Newsgroups	gmane.comp.otrs.user
Message-ID	<MW2PR0102MB33399542A322FF1C1BAE92C8CF990@MW2PR0102MB3339.prod.exchangelabs.com>

How can I extract a report by customer by month with column for total open and total closed?

Something like:

Customer | Year-Mo | Total Open | Total Closed |
Custom X | 2018-12 | 999999        | 999999         |
Custom X | 2019-01 | 999999        | 999999         |
Total Customer X       | 9999999     | 999999         |
Custom Y | 2018-12 | 999999        | 999999         |
Custom Y | 2019-01 | 999999        | 999999         |
Total Customer Y       | 9999999     | 999999         |


Thanks in advance,

Edson Richter



Soli Deo Gloria.

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