View after TicketMerge

Nick Bright <[email protected]> Thu, 21 Nov 2019 11:44:20 -0600
Newsgroups gmane.comp.otrs.user
Organization Valnet Holdings, LLC
Message-ID <[email protected]>
Greetings,


After merging tickets, the view goes to TicketZoom. I'd prefer to go 
back to QueueView instead of TicketZoom (makes workflow easier for 
merging lots of tickets).


However, I'm having trouble finding where to adjust this setting in the 
System Configuration. Does anybody know the config path?


I figured it would be under Ticket::Frontend::AgentTicketMerge but I 
don't see anything there about the view after merging.


Thanks,

-- 
	
Nick Bright
Vice President of Technology
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P: 	888.332.1616 ext.315 <tel:8883321616>

	
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