Auto-Merge by subject per-queue

Nick Bright <[email protected]> Thu, 21 Nov 2019 11:46:30 -0600
Newsgroups gmane.comp.otrs.user
Organization Valnet Holdings, LLC
Message-ID <[email protected]>
Is there a way to automatically merge by subject? If so, can it be 
configured per queue?


I have queues that receive many automated messages, which are manually 
merged every day b, matched by subject line.


Thanks,

-- 
	
Nick Bright
Vice President of Technology
A: 	

520 W Sycamore, Independence, KS 67301

P: 	888.332.1616 ext.315 <tel:8883321616>

	
E: 	[email protected] <mailto:[email protected]>

	

	
valnet.net <https://valnet.net>
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<https://www.youtube.com/channel/UC51F8Q0s8BZJJugyiH64fMw?view_as=subscriber> 
	<https://www.instagram.com/valnet.isp/>

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