Auto-Merge by subject per-queue
Nick Bright <[email protected]> Thu, 21 Nov 2019 11:46:30 -0600
| Newsgroups | gmane.comp.otrs.user |
|---|---|
| Organization | Valnet Holdings, LLC |
| Message-ID | <[email protected]> |
Is there a way to automatically merge by subject? If so, can it be configured per queue? I have queues that receive many automated messages, which are manually merged every day b, matched by subject line. Thanks, -- Nick Bright Vice President of Technology A: 520 W Sycamore, Independence, KS 67301 P: 888.332.1616 ext.315 <tel:8883321616> E: [email protected] <mailto:[email protected]> valnet.net <https://valnet.net> <https://www.facebook.com/ValnetISP/> <https://twitter.com/ValnetISP> <https://www.youtube.com/channel/UC51F8Q0s8BZJJugyiH64fMw?view_as=subscriber> <https://www.instagram.com/valnet.isp/> --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/mailman/listinfo/otrs