Re: LDAP Lookup for Ticket Content
Alexis HAUSER <[email protected]> Thu, 19 Dec 2019 15:29:11 +0100 (CET)
| Newsgroups | gmane.comp.otrs.user |
|---|---|
| Message-ID | <2000627567.15868798.1576765751267.JavaMail.zimbra@imt-atlantique.fr> |
--===============6759514387886651887== Content-Type: multipart/alternative; boundary="=_df605ead-3ee5-4595-b3ef-7fe4adb449fe" --=_df605ead-3ee5-4595-b3ef-7fe4adb449fe Content-Type: text/plain; charset=utf-8 Content-Transfer-Encoding: quoted-printable Hi Anthony,=20 By "Group", do you mean "OTRS Group" or "LDAP Group" ?=20 Regards=20 Alexis=20 De: "Anthony F McInerney" <[email protected]>=20 =C3=80: "otrs" <[email protected]>=20 Envoy=C3=A9: Samedi 9 Novembre 2019 15:56:47=20 Objet: [otrs] LDAP Lookup for Ticket Content=20 Hi All,=20 I am looking for a very specific feature/plugin for LDAP lookup.=20 If I understand correctly OTRS is using something like [ https://metacpan.o= rg/pod/distribution/perl-ldap/lib/Net/LDAP.pod | https://metacpan.org/pod/d= istribution/perl-ldap/lib/Net/LDAP.pod ] for the LDAP auth ?=20 Which seems to have the ability to meet my requirements.=20 What I would like to do, is an ldap search to query the members of a Group.= (Much like it already does for Customer or Agent auth.)=20 I would like to list those members in a ticket, somehow and send them out a= s a notification.=20 Would someone be able to help guide in me the right direction to solve this= ?=20 Many thanks=20 Ant.=20 ---------------------------------------------------------------------=20 OTRS mailing list: otrs - Webpage: http://otrs.org/=20 Archive: http://lists.otrs.org/pipermail/otrs=20 To unsubscribe: http://lists.otrs.org/mailman/listinfo/otrs=20 --=_df605ead-3ee5-4595-b3ef-7fe4adb449fe Content-Type: text/html; charset=utf-8 Content-Transfer-Encoding: quoted-printable <html><body><div style=3D"font-family: arial, helvetica, sans-serif; font-s= ize: 12pt; color: #000000"><div>Hi Anthony,<br></div><div><br data-mce-bogu= s=3D"1"></div><div>By "Group", do you mean "OTRS Group" or "LDAP Group" ?<b= r data-mce-bogus=3D"1"></div><div><br data-mce-bogus=3D"1"></div><div>Regar= ds<br data-mce-bogus=3D"1"></div><div>Alexis<br data-mce-bogus=3D"1"></div>= <div><br data-mce-bogus=3D"1"></div><div><br data-mce-bogus=3D"1"></div><hr= id=3D"zwchr" data-marker=3D"__DIVIDER__"><div data-marker=3D"__HEADERS__">= <b>De: </b>"Anthony F McInerney" <[email protected]><br><b>=C3=80: </b= >"otrs" <[email protected]><br><b>Envoy=C3=A9: </b>Samedi 9 Novembr= e 2019 15:56:47<br><b>Objet: </b>[otrs] LDAP Lookup for Ticket Content<br><= /div><div><br></div><div data-marker=3D"__QUOTED_TEXT__"><div dir=3D"ltr">H= i All,<div>I am looking for a very specific feature/plugin for LDAP lookup.= </div><br><div>If I understand correctly OTRS is using something like = <a href=3D"https://metacpan.org/pod/distribution/perl-ldap/lib/Net/LDAP.pod= " target=3D"_blank">https://metacpan.org/pod/distribution/perl-ldap/lib/Net= /LDAP.pod</a> for the LDAP auth ? </div><br><div>Which seems to h= ave the ability to meet my requirements.</div><br><div>What I would like to= do, is an ldap search to query the members of a Group. (Much like it alrea= dy does for Customer or Agent auth.)</div><br><div>I would like to list tho= se members in a ticket, somehow and send them out as a notification.</div><= br><div>Would someone be able to help guide in me the right direction to so= lve this?</div><br><div>Many thanks</div><div>Ant.</div><br><br></div> <br>---------------------------------------------------------------------<b= r>OTRS mailing list: otrs - Webpage: http://otrs.org/<br>Archive: http://li= sts.otrs.org/pipermail/otrs<br>To unsubscribe: http://lists.otrs.org/mailma= n/listinfo/otrs<br></div></div></body></html> --=_df605ead-3ee5-4595-b3ef-7fe4adb449fe-- --===============6759514387886651887== Content-Type: text/plain; charset="us-ascii" MIME-Version: 1.0 Content-Transfer-Encoding: 7bit Content-Disposition: inline --------------------------------------------------------------------- OTRS mailing list: otrs - Webpage: http://otrs.org/ Archive: http://lists.otrs.org/pipermail/otrs To unsubscribe: http://lists.otrs.org/mailman/listinfo/otrs --===============6759514387886651887==--