Re: LDAP Lookup for Ticket Content

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Hi Alexis,

LDAP group. I need to query the current members of the group and add the
members to a ticket.

Thanks
Ant

On Thu, 19 Dec 2019 at 14:29, Alexis HAUSER <[email protected]=
r>
wrote:

> Hi Anthony,
>
> By "Group", do you mean "OTRS Group" or "LDAP Group" ?
>
> Regards
> Alexis
>
>
> ------------------------------
> *De: *"Anthony F McInerney" <[email protected]>
> *=C3=80: *"otrs" <[email protected]>
> *Envoy=C3=A9: *Samedi 9 Novembre 2019 15:56:47
> *Objet: *[otrs] LDAP Lookup for Ticket Content
>
> Hi All,
> I am looking for a very specific feature/plugin for LDAP lookup.
>
> If I understand correctly OTRS is using something like
> https://metacpan.org/pod/distribution/perl-ldap/lib/Net/LDAP.pod for the
> LDAP auth ?
>
> Which seems to have the ability to meet my requirements.
>
> What I would like to do, is an ldap search to query the members of a
> Group. (Much like it already does for Customer or Agent auth.)
>
> I would like to list those members in a ticket, somehow and send them out
> as a notification.
>
> Would someone be able to help guide in me the right direction to solve
> this?
>
> Many thanks
> Ant.
>
>
>
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<div dir=3D"ltr"><div dir=3D"ltr"><br></div><div>Hi Alexis,</div><div><br><=
/div><div>LDAP group. I need to query the current members of the group and =
add the members to a ticket.</div><div><br></div><div>Thanks</div><div>Ant<=
/div><br><div class=3D"gmail_quote"><div dir=3D"ltr" class=3D"gmail_attr">O=
n Thu, 19 Dec 2019 at 14:29, Alexis HAUSER &lt;<a href=3D"mailto:alexis.hau=
[email protected]">[email protected]</a>&gt; wrote:<br></=
div><blockquote class=3D"gmail_quote" style=3D"margin:0px 0px 0px 0.8ex;bor=
der-left:1px solid rgb(204,204,204);padding-left:1ex"><div><div style=3D"fo=
nt-family:arial,helvetica,sans-serif;font-size:12pt;color:rgb(0,0,0)"><div>=
Hi Anthony,<br></div><div><br></div><div>By &quot;Group&quot;, do you mean =
&quot;OTRS Group&quot; or &quot;LDAP Group&quot; ?<br></div><div><br></div>=
<div>Regards<br></div><div>Alexis<br></div><div><br></div><div><br></div><h=
r id=3D"gmail-m_7158520776182144927zwchr"><div><b>De: </b>&quot;Anthony F M=
cInerney&quot; &lt;<a href=3D"mailto:[email protected]" target=3D"_blank">af=
[email protected]</a>&gt;<br><b>=C3=80: </b>&quot;otrs&quot; &lt;<a href=3D"ma=
ilto:[email protected]" target=3D"_blank">[email protected]</a>&gt;<br>=
<b>Envoy=C3=A9: </b>Samedi 9 Novembre 2019 15:56:47<br><b>Objet: </b>[otrs]=
 LDAP Lookup for Ticket Content<br></div><div><br></div><div><div dir=3D"lt=
r">Hi All,<div>I am looking for a very specific feature/plugin for LDAP loo=
kup.</div><br><div>If I understand correctly OTRS is using something like=
=C2=A0<a href=3D"https://metacpan.org/pod/distribution/perl-ldap/lib/Net/LD=
AP.pod" target=3D"_blank">https://metacpan.org/pod/distribution/perl-ldap/l=
ib/Net/LDAP.pod</a>=C2=A0for the LDAP auth ?=C2=A0</div><br><div>Which seem=
s to have the ability to meet my requirements.</div><br><div>What I would l=
ike to do, is an ldap search to query the members of a Group. (Much like it=
 already does for Customer or Agent auth.)</div><br><div>I would like to li=
st those members in a ticket, somehow and send them out as a notification.<=
/div><br><div>Would someone be able to help guide in me the right direction=
 to solve this?</div><br><div>Many thanks</div><div>Ant.</div><br><br></div=
>
<br>---------------------------------------------------------------------<b=
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"_blank">http://otrs.org/</a><br>Archive: <a href=3D"http://lists.otrs.org/=
pipermail/otrs" target=3D"_blank">http://lists.otrs.org/pipermail/otrs</a><=
br>To unsubscribe: <a href=3D"http://lists.otrs.org/mailman/listinfo/otrs" =
target=3D"_blank">http://lists.otrs.org/mailman/listinfo/otrs</a><br></div>=
</div></div></blockquote></div></div>

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