Update Commitments in Job Mgmt.

I have a user who's trying to update commitments in job management, 
21/JCA, and the job is ending abnormally.  Upon looking at the job log, I 
see that he's getting a cross-ap internal error message.

I think what I need to do is look at the JM49 file and see if the JM23 
file has a corresponding record.  If there's not a corresponding record in 
the JM23 file wouldn't that be causing my issue?  Can anyone confirm this 
for me?  Or am I on the wrong track?  Any help would be greatly 
appreciated.  TIA

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