Re: Multi faxing problems Hylafax+

Christo Labuschagne <[email protected]> Fri, 15 Mar 2019 09:04:08 +0200
Newsgroups gmane.comp.telephony.fax.hylafax.user
Message-ID <CALPXzFhKJm=boy+aUt8MtJjGro=HozKLv2rV+xN=bhnMPWcM3g@mail.gmail.com>
--000000000000fca91e05841ca2a6
Content-Type: text/plain; charset="UTF-8"

Good day

My 10c to add here.  Have a look that if the calls that went through
successfully have the NSF reported correctly.  When using a more reliable
T.38 backend connection, the NSF gets overridden by 0xFF (if I recall
correctly).  I have noticed in my testing that you sometimes get it and in
some cases you get a codec line.  Just something to think about.

On the other hand, seems like you might be having the same issue between
Class 1 and 2, just different symptoms.  Seems like both fail at the end of
sending a page.  In class 1 case the receiver discards the fax (possibly
because of ECM), and class 2 goes through.  You can try class 1 without EMC
(this might be degrading your quality though)?

I did notice the destination supports JBIG which can be enabled by you by
installing libjbig.  This reduces the fax page by about 30 - 50% over MMR.
Might reduce your time in fax?

Kind regards
Christo

On Fri, Mar 15, 2019 at 6:42 AM Lee Howard <[email protected]> wrote:

> On 03/14/2019 08:22 AM, zootal wrote:
> > Mar 04 09:16:36.70: [19160]: <-- [9:AT+FTH=3\r]
> > Mar 04 09:16:36.81: [19160]: --> [7:CONNECT]
> > Mar 04 09:16:36.81: [19160]: <-- HDLC<7:FF C8 FD F4 00 00 1C>
> > Mar 04 09:16:36.81: [19160]: <-- data [7]
> > Mar 04 09:16:36.81: [19160]: <-- data [2]
> > Mar 04 09:16:38.14: [19160]: --> [2:OK]
> > Mar 04 09:16:38.14: [19160]: SEND send PPS (partial page signal)
> > Mar 04 09:16:38.14: [19160]: SEND send EOP (no more pages or documents)
> > Mar 04 09:16:38.14: [19160]: <-- [9:AT+FRH=3\r]
> > Mar 04 09:16:39.96: [19160]: --> [7:CONNECT]
> > Mar 04 09:16:40.00: [19160]: --> [4:60 F6 10 03]
> > Mar 04 09:16:40.00: [19160]: --> [5:ERROR]
>
> The problem here is that this is the only indication of any response
> from the receiver to our PPS-EOP signal, and the response is corrupt.
>
> This is either due to bugs in your modem firmware or due to poor phone
> line audio quality on your phone lines.
>
> If you can send faxes consistently with success to this destination
> using Class 2.0, and if the image quality on the received fax (on the
> receiver's end) is perfect, then I would suggest that the problem is
> more likely with your modem's Class 1 firmware.
>
> Thanks,
>
> Lee.
>
>
> ____________________ HylaFAX(tm) Users Mailing List _______________________
>   To subscribe/unsubscribe, click
> http://lists.hylafax.org/cgi-bin/lsg2.cgi
>  On UNIX: mail -s unsubscribe [email protected] <
> /dev/null
>   *To learn about commercial HylaFAX(tm) support, mail [email protected].*
>
>

--000000000000fca91e05841ca2a6
Content-Type: text/html; charset="UTF-8"
Content-Transfer-Encoding: quoted-printable

<div dir=3D"ltr">Good day<div><br></div><div>My 10c to add here.=C2=A0 Have=
 a look that if the calls that went through successfully have the NSF repor=
ted correctly.=C2=A0 When using a more reliable T.38 backend connection, th=
e NSF gets overridden by 0xFF (if I recall correctly).=C2=A0 I have noticed=
 in my testing that you sometimes get it and in some cases you get a codec =
line.=C2=A0 Just something to=C2=A0think about.</div><div><br></div><div>On=
 the other hand, seems like you might be having the same issue between Clas=
s 1 and 2, just different symptoms.=C2=A0 Seems like both fail at the end o=
f sending a page.=C2=A0 In class 1 case the receiver discards the fax (poss=
ibly because of ECM), and class 2 goes through.=C2=A0 You can try class 1 w=
ithout EMC (this might be degrading your quality though)?=C2=A0=C2=A0</div>=
<div><br></div><div>I did notice the destination supports JBIG which can be=
 enabled by you by installing libjbig.=C2=A0 This reduces the fax page by a=
bout 30 - 50% over MMR.=C2=A0 Might reduce your time in fax?</div><div><br>=
</div><div>Kind regards</div><div>Christo</div></div><br><div class=3D"gmai=
l_quote"><div dir=3D"ltr" class=3D"gmail_attr">On Fri, Mar 15, 2019 at 6:42=
 AM Lee Howard &lt;<a href=3D"mailto:[email protected]">faxguy@howard=
silvan.com</a>&gt; wrote:<br></div><blockquote class=3D"gmail_quote" style=
=3D"margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding=
-left:1ex">On 03/14/2019 08:22 AM, zootal wrote:<br>
&gt; Mar 04 09:16:36.70: [19160]: &lt;-- [9:AT+FTH=3D3\r]<br>
&gt; Mar 04 09:16:36.81: [19160]: --&gt; [7:CONNECT]<br>
&gt; Mar 04 09:16:36.81: [19160]: &lt;-- HDLC&lt;7:FF C8 FD F4 00 00 1C&gt;=
<br>
&gt; Mar 04 09:16:36.81: [19160]: &lt;-- data [7]<br>
&gt; Mar 04 09:16:36.81: [19160]: &lt;-- data [2]<br>
&gt; Mar 04 09:16:38.14: [19160]: --&gt; [2:OK]<br>
&gt; Mar 04 09:16:38.14: [19160]: SEND send PPS (partial page signal)<br>
&gt; Mar 04 09:16:38.14: [19160]: SEND send EOP (no more pages or documents=
)<br>
&gt; Mar 04 09:16:38.14: [19160]: &lt;-- [9:AT+FRH=3D3\r]<br>
&gt; Mar 04 09:16:39.96: [19160]: --&gt; [7:CONNECT]<br>
&gt; Mar 04 09:16:40.00: [19160]: --&gt; [4:60 F6 10 03]<br>
&gt; Mar 04 09:16:40.00: [19160]: --&gt; [5:ERROR]<br>
<br>
The problem here is that this is the only indication of any response<br>
from the receiver to our PPS-EOP signal, and the response is corrupt.<br>
<br>
This is either due to bugs in your modem firmware or due to poor phone<br>
line audio quality on your phone lines.<br>
<br>
If you can send faxes consistently with success to this destination<br>
using Class 2.0, and if the image quality on the received fax (on the<br>
receiver&#39;s end) is perfect, then I would suggest that the problem is<br=
>
more likely with your modem&#39;s Class 1 firmware.<br>
<br>
Thanks,<br>
<br>
Lee.<br>
<br>
<br>
____________________ HylaFAX(tm) Users Mailing List _______________________=
<br>
=C2=A0 To subscribe/unsubscribe, click <a href=3D"http://lists.hylafax.org/=
cgi-bin/lsg2.cgi" rel=3D"noreferrer" target=3D"_blank">http://lists.hylafax=
.org/cgi-bin/lsg2.cgi</a><br>
=C2=A0On UNIX: mail -s unsubscribe <a href=3D"mailto:hylafax-users-request@=
hylafax.org" target=3D"_blank">[email protected]</a> &lt; /=
dev/null<br>
=C2=A0 *To learn about commercial HylaFAX(tm) support, mail [email protected].=
*<br>
<br>
</blockquote></div>

--000000000000fca91e05841ca2a6--


____________________ HylaFAX(tm) Users Mailing List _______________________
  To subscribe/unsubscribe, click http://lists.hylafax.org/cgi-bin/lsg2.cgi
 On UNIX: mail -s unsubscribe [email protected] < /dev/null
  *To learn about commercial HylaFAX(tm) support, mail [email protected].*