Strange problem with OCX

Hi everyone,

We have an application written in VB6 using visual components compiled into
one OCX package.
In our lab, the application works fine, but our customer is complaining
that, sometimes, he's given the following error:

"Failed to load control <mycontrol> from <myocx>.
Your version of <myocx> may be outdated.
Make sure you are using the version of the control that was provided with
your application."

We could not replicate the error on lab and we are sure that the version of
the OCX in the customer is correct, because he's able to use the program
correctly most of the time.
Can anyone give us a clue?

Luiz Guilherme Freitas de Paula
AUGE tecnologia & sistemas

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