Re: A first for me

"Chris Smith" <[email protected]>
Newsgroups gmane.culture.literature.ebook-community
Message-ID <[email protected]>
joseph harris wrote:

> LOL
>
> Come off it Chris, I answered this attempt at legerdemain
> before you made it.

Really? My recollection is that you stated that "misleading" was necessary
before fiction books could be returned. I pointed out that other
businesses do not require anything more than dissatisfaction in order to
justify a return, although the example I gave suggests that they might 
require that the item be in new condition before allowing a return. It
also seems reasonable to have a time limit.

You have at least prompted me to delve deeper. Here is another return
policy...

( http://www.chapters.indigo.ca/Returns-and-Exchanges/Returns-art.html )

: Heather's Guarantee

: Every Heather's Pick item is a guaranteed great read, so you
: may return any Heather’s Pick item at any time after purchase,
: in any condition, for a full refund. This guarantee is good for
: both Store and Online purchases. Proof of purchase is still
: required for the return. Returns more than 30 days after
: purchase will need to be returned to a Chapters, Indigo,
: or Coles store for processing.

Note that this ia a returns policy for a *bookstore*, and this policy
clearly applies to books.

It appears that Borders also has a returns policy that allows returns on
books.

So - back to the thread that started this - if someone is deeply
dissatisfied with a book (possibly because it had lesbian characters, but
this wasn't known until after purchase), why not offer a refund?

I realize this gets a little odd with ebooks, but if real bookstores allow
returns on paper books, while ebooks are not returnable (and usually are
not resellable), it only contributes to the reduced perceived value of the
ebook relative to a paper book.

> Your own US Constitution recognises that IP is a special case.
> Live with it.

... but since I can tell from this reply that you aren't really listening,
perhaps we'll just have to agree to differ.

: chris smith ::::::::::::::::::::::::::::::::::::::::::::::::::
: nihil tam munitum quod non expugnari pecunia possit - cicero :




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