Re: No access to Springer resources via the proxy

Hi Kira,
Thanks for checking.
It seems to be limited to us.
I am in contact with Springer.
Thanks again!
Ryan

From: Kira Shen <[email protected]>
Sent: Friday, 1 November 2019 10:43 AM
To: Ryan McLean <[email protected]>; [email protected]
Subject: RE: No access to Springer resources via the proxy

Hi Ryan,

I check access at our end, access is working for Springer content via Ezproxy. We are using the OCLC stanzas.

Have checked with vendor to see whether they have blocked your ezproxy server IP?


Regards,

Kira


Kira Shen
Resources & Discovery Librarian
Library | Building 16
University of Wollongong NSW 2522 Australia
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From: EZproxy List <[email protected]<mailto:[email protected]>> On Behalf Of Ryan McLean
Sent: Friday, 1 November 2019 10:28 AM
To: [email protected]<mailto:[email protected]>
Subject: [EZPROXY-L] No access to Springer resources via the proxy

Hi there,

We seem to be having some major problems with Springer today.  We are locked out when trying to view any Springer journal or book titles when logging in via EZ Proxy. We are not getting any "broken proxy" messages, just no access.
Getting access when on campus and not entering the website via EZ Proxy works sometimes.
We are using the latest OCLC version of the Springer stanza, and we have checked with Springer and confirmed that this is correct. We have one extra host but I can't see that causing problems.
Here is the stanza we are using:

Title SpringerLink
URL https://link.springer.com<https://link.springer.com>
HJ http://connect.springerpub.com<http://connect.springerpub.com>
HJ link.springer.com
HJ rd.springer.com
HJ www.link.springer.com<http://www.link.springer.com>
HJ www.springerlink.com<http://www.springerlink.com>
HJ https://rd.springer.com<https://rd.springer.com>
HJ https://www.link.springer.com<https://www.link.springer.com>
HJ https://www.springerlink.com<https://www.springerlink.com>
DJ springerlink.com
DJ springer.com
NeverProxy static-content.springer.com

Is anyone else having similar issues?


Ryan McLean
Senior Officer, DaSS (Discovery and Subscription Services), Collections & Access
Library | La Trobe University | Victoria 3086
T:  61 3 9479 1727 | F:  61 3 9471 0993| E: [email protected]<mailto:[email protected]> | W: latrobe.edu.au/library<http://latrobe.edu.au/library>
CRICOS Provider 00115M

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