Re: OT: Service from Sony

they just called trying to tell me my warranty was expiring. I pointed
out that I bought a three-year warranty, and they said "oops, we must
have missed that." Cute double-dipping trick :-)

On Thu, 2003-07-03 at 05:45, Jason Cox wrote:
> Just curious as to the type of service people have received from Sony
> regarding their purchases?
> 
> I've recently purchased a Vaio Z1GP and with my Vaio I received a "Join
> Club Vaio" card which offered me, amongst other things, a "Welcome
> Pack", which included a Vaio T-Shirt, a Vaio Mouse Mat and a Vaio
> Stainless Steel Business Card Holder.
> 
> It's been almost 3 months since I purchased my laptop, and 3 telephone
> calls and two unanswered emails later, I have still not received this
> "pack".
> 
> Some of you may be saying it's really petty complaining about something
> like this however, they've offered me something, and I expect to receive
> it.
> 
> What are your thoughts/experiences?
> 
> Jason.
> 
> 
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Jack Coates
Monkeynoodle: A Scientific Venture...
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