Re: send email is sending multiple emails.

A Little more insight.

I doug through this users folders and he had two folders with lots of 
data. One had 190 megs and the other 112. We removed some of the mail 
from these two folders and the issue has not happened again yet.
Pretty odd?!?




On Feb 2, 2004, at 10:20 AM, Kyle York wrote:

> Greetings,
>
> Wade Arnold wrote:
>> I have a user that depends on neomail. Ever time he sends an email it 
>>  shoots out 1- 11 copy's of it to the recipient.  The strange thing 
>> is  that some times it sends three copy's, five copy's, etc. Over the 
>> last  couple months the maximum numbers that it sends has been 
>> increasing.  The user that LOVES neomail and thinks it's the greatest 
>> thing ever. He  has 24 folders and keeps 15 megs of email on neomail. 
>> Unfortunately I  doubt it is possible to get him to move onto a hard 
>> client like  outlook, evolution, etc. He is on the road all the time 
>> and just uses  hotel computers. Any ideas on how to resolve this? I 
>> hate to tell him  to delete his mail account and start over.
>
> I've seen this a couple of times, and *each* time it has been a simple 
> case of impatience -- the user clicks ``send,'' doesn't get an 
> immediate response, and so continues to click ``send.''
>
> One solution is to include a hidden field, form_id, that is 
> incremented during the session. If it doesn't match what's in the 
> session file, the result is discarded. No, I've not bothered to do 
> this for neomail, but have done so for other projects on which I've 
> worked.
>
> Another option would be a popup that is created when send is clicked, 
> then goes away when the screen is refreshed. Unfortunately, I've not 
> enough experience with javascript o know if this is possible or how to 
> do it.
>
> -- 
> Kyle A. York
> Sr. Subordinate Grunt
>
>
>
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>



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