Re: help me !!!!

On Mon, 2 Sep 2002, Edgard Dapás wrote:

> 
> I setup an alarm to check the Lotus Notes service
> 
>  When the notes service is down and the message is "Critical",  the Status
> Information change to "Critical", but the current status keep in OK and the
> system doesn't send any notification
> 
> What's it  wrong?
> 
> I setup:
> 
> I configured the service  in the hosts.cfg
> 
>       service[dsl102]=NOTES;0;24x7;3;2;1;webpin;120;24x7;1;1;0;;check_nrpe!check_notes
> 
> 
> I tested the command
> 
> When the services is down I got this message
> # /opt/sfw/lib/netsaint/plugins/check_nrpe 10.74.72.43 -c check_notes
> Critical
> 
> and when the service is up I got this message
> # /opt/sfw/lib/netsaint/plugins/check_nrpe 10.74.72.43 -c check_notes
> OK
> 
> In the status.log I have the following message (with the service down):
> 
> [1030998545] SERVICE;dsl102;NOTES;OK;1/3;HARD;1030998479;1030998599;ACTIVE;1;1;1;1030991486;0;OK;6009;0;0;0;0;0;1;0;0;1;0;0.00;0;Critical
> 
> 
> Thanks and sorry for my English


Sorry - what do you mean by current status?  the host status or the 
service status?

Do you mean that the service check does not return CRITICAL when the Lotus 
Notes service is down?

Regarding notification, if the service check is reporting the correct 
value, does the timeperiod assigned to the contactgroup/contacts allow 
notifications to be sent out?



-- 
-sg