Re: Help desk software
Andy Ashley <[email protected]>
| Newsgroups | gmane.org.operators.internet-access |
|---|---|
| Message-ID | <[email protected]> |
Alex Kamantauskas wrote: > > Looking for helpdesk software recommendations. Roughly ten techs, about > 500 users. Looking for something fairly inexpensive, but not cheap ;^) > > Any diamonds in the rough out there? > > TIA > OTRS ( http://www.otrs.org ) is great. We have been running it for a few years now. It's free and has lots of functionality. A friend actually told me last night how much he prefers it to RT and was trying to get his co. to run it. Andy -- Eat sushi frequently. - Avi [email protected] is the human contact address. [email protected] is the list posting address. See below URL for subscribe/unsubscribe and list options: http://inet-access.net/mailman/listinfo/list