How to communicate recurring tech problems to airtel DTH

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I was forced to take Airtel DTH subscription as the other DTH operator was
not getting its signal in its antenna and this particular apartment was so
enticed by the marketing of Airtel to put a universal antenna on the
rooftop.

Now every month I recharge online in airtel's website, they deduct the
amount but doesn't update the credit and disconnect the A/Cs. One of 2 TVs
is running and the other TV is disconnected.

How do you explain this to communicate to our friends in Airtel?

Atanu

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<div dir=3D"ltr"><div><div>I was forced to take Airtel DTH subscription as =
the other DTH operator was not getting its signal in its antenna  and this =
particular apartment was so enticed by the marketing of Airtel to put a uni=
versal antenna on the rooftop. <br><br>Now every month I recharge online in=
 airtel&#39;s website, they deduct the amount but doesn&#39;t update the cr=
edit and disconnect the A/Cs. One of 2 TVs is running and the other TV is d=
isconnected. <br><br></div>How do you explain this to communicate to our fr=
iends in Airtel?<br><br></div>Atanu<br></div>

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