Re: ISP, phone recommendations please

Spark and Vodafone are at the bottom of Consumer's customer
satisfaction list.
Phil.
On Thu, 2016-03-24 at 13:48 +1300, Kathinka wrote:
> Friends have just bought a house, asked me for recommendations - "now
> need to think of setting up ... landline-internet connections -no
> mobile required!"
> 
> I'm with WIC, definitely no complaints there.  However I'd like input
> from others, esp about phone.  An ISP with a Plan?  These annoy me
> because of the rigidity and the assumption that I want vast amounts
> of music and movies when actually I want almost none.  VOIP? - I'm
> with 2talk which is cheap but has a Soviet era attitude to customer
> service.  They have an automated thing that tells you your "ticket"
> (e.g. haven't been able to get calls or ring out...) has been
> received.
> 
> long
>    long
>       long
> 
> time
>   passes....
> ....
>   ...................
> 
> Email again, get response.  Often geek-response, i.e. although they
> advertise their product to all and sundry, members of the wide
> public, they have no training in communication with people for whom
> computers are mere tools for getting on with life,  not Main Reason
> For Living.  One guy, Julian, was superb but can't recommend the
> company on the basis of one person who may no longer be working there
> anyway.  It's cheap........
> 
> My friends don't use internet enough to want more than the most basic
> basics, having just bought a house their priorities for money are (1)
> (2) and (3) - mortgage, insurance and rates.  Nice to haves can wait,
> but skype, email and phone are important.
> 
> Kathinka
> 
> 
> _______________________________________________
> DunLUG mailing list
> [email protected]
> http://lists.ethernal.org/listinfo/dunlug
> DunLUG Wiki - http://dunlug.kallisti.net.nz/
-- 
  Philip Charles; 39a Paterson Street, Abbotsford, Dunedin, New Zealand
    +64 3 488 2818      Mobile 027 663 4453    [email protected]

_______________________________________________
DunLUG mailing list
[email protected]
http://lists.ethernal.org/listinfo/dunlug
DunLUG Wiki - http://dunlug.kallisti.net.nz/