Re: ISP, phone recommendations please

I agree that Spark (aka Telecom) and Vodafone are better avoided - based on 
my personal and friend's experiences. 

I am currently with MyRepublic. They seem to be pretty good. The pricing of 
$90 per month on 1GB fibre optic, no data limit is also good. I got phone 
line on this plan for free but now they started charging $10 per month 
according to their website: https://myrepublic.net/nz/pricing/

And the cherry on the cake (at least for geeks) is static IP for one time 
payment of $20. All you need to do is tick a box in the sign-up form.

Cheers, Tomas

"

Spark and Vodafone are at the bottom of Consumer's customer satisfaction 
list.




Phil.




On Thu, 2016-03-24 at 13:48 +1300, Kathinka wrote:
"

Friends have just bought a house, asked me for recommendations - "now need 
to think of setting up ... landline-internet connections -no mobile 
required!"




I'm with WIC, definitely no complaints there.  However I'd like input from 
others, esp about phone.  An ISP with a Plan?  These annoy me because of the
rigidity and the assumption that I want vast amounts of music and movies 
when actually I want almost none.  VOIP? - I'm with 2talk which is cheap but
has a Soviet era attitude to customer service.  They have an automated thing
that tells you your "ticket" (e.g. haven't been able to get calls or ring 
out...) has been received.




long

   long

      long




time

  passes....

....

  ...................




Email again, get response.  Often geek-response, i.e. although they 
advertise their product to all and sundry, members of the wide public, they 
have no training in communication with people for whom computers are mere 
tools for getting on with life,  not Main Reason For Living.  One guy, 
Julian, was superb but can't recommend the company on the basis of one 
person who may no longer be working there anyway.  It's cheap........




My friends don't use internet enough to want more than the most basic 
basics, having just bought a house their priorities for money are (1) (2) 
and (3) - mortgage, insurance and rates.  Nice to haves can wait, but skype,
email and phone are important.




Kathinka








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-- 
  Philip Charles; 39a Paterson Street, Abbotsford, Dunedin, New Zealand
    +64 3 488 2818      Mobile 027 663 4453    [email protected]


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