Re: ADSL provisioning Q

Voytek
> well, I was approached by them with 'leave it to us, we'll do it all for you'
>
> nonetheless, as much as they might have failed to notify former provider,
> I still think it's not reasonable for former provider to keep billing my
> card
>   
You can also dispute the charge with your CC company.
>> Ultimately the cost of pursuing them may not be worth it,
>>     
>
> ofcourse it's not, after all, it's like 39.95 x 3 or something like that
> but I got annoyed they way the former provider dealt with it.
>
> just the same, it goes both ways, it can't be worth their time, either
>   

Agreed - and when you notify the TIO it will cost them money as they pay 
for each complaint (the higher it gets escalated within the TIO the more 
it costs them - so they have an incentive to resolve quickly).


Kind Regards


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