Re: [UG-ADMINS] Dealing with a member issue

I think most of what has been shared here is really helpful advice.  I sat
in on a hangout last Friday that talked about a lot of these problems that
creep up in communities and several community managers talked about how
they had handled the difficult ones.  I found it pretty helpful, and I
appreciated having the chance to consider some of these possibilities
without being embroiled in them.  I hope that sharing this is useful to you:

https://plus.google.com/events/cg7th35lt61t50vup9s852b3buo

On Wed, Jan 20, 2016 at 8:42 PM Tessa Mero <[email protected]> wrote:

> Thanks Joel, another great point of view. (Sorry Beth, I'm taking in all
> the advice too). I would really love to hear your follow ups on what you
> are doing in the situation so definitely keep in touch. Maybe it can help
> me in a way too.
>
> On Wed, Jan 20, 2016 at 5:32 PM, Joel Clermont <[email protected]>
> wrote:
>
> > One thought on how to approach it: It’s not really the subject matter
> that
> > is the point of contention. It’s his persistence, his attitude and his
> lack
> > of respect for how other people are reacting to his conversation. For
> > example, if he was cornering people and wanting to give Star Wars
> spoilers,
> > or talk about how Ruby is so much better than PHP, etc, people would
> likely
> > be having the same response.
> >
> > Taking the subject matter off the table may help to diffuse the situation
> > and help him to see you are not attacking his faith or his beliefs, but
> > trying to make him aware of how other people feel uncomfortable with his
> > level of intensity in conversing with them.
> >
> > Definitely a touchy situation, but it sounds like you are approaching it
> > with a level head and empathy. Kudos to that.
> >
> > Joel Clermont
> > 414-852-6221
> >
> > > On Jan 20, 2016, at 2:31 PM, Beth Tucker Long <[email protected]
> >
> > wrote:
> > >
> > > We have a member who just started coming to our conference and user
> > group meetings. At the conference, he consistently cornered people to
> talk
> > to them about Jesus. He has started doing it at the meetings too. We have
> > asked him to stop and explained that this is not an appropriate venue for
> > these discussions and that the discussions need to stay PHP-focused. He
> has
> > replied that he cannot stop talking about Jesus, and that if we want him
> to
> > stop, we'll have to kick him out of the group. We responded with a firm
> > response clarifying that our group is not the appropriate venue for his
> > preaching and that discussions must stay on topic. We did not say he was
> > banned from the group. He has not taken the hint and has now tried
> > contacting the group leadership through the conference website (he
> > apparently doesn't realize that we are the same people) asking for a
> > face-to-face meeting to discuss these issues.
> > >
> > > Has anyone dealt with anything like this in their group? We do not want
> > this to get ugly as we are a small group and this person has not caused
> > issues in the past, so this is a new thing that started recently (in
> > November). Any advice?
> > > Thanks,
> > > Beth
> > >
> > >
> > >
> > > --
> > > Beth Tucker Long
> > > Treeline Design, LLC
> > > 807 Arbor Vitae Place
> > > Verona, WI 53593
> > > 608-770-6677
> > > http://www.TreelineDesign.com
> > >
> > >
> > > --
> > > Usergroup Coordination Mailing List (http://ug.php.net)
> > > To unsubscribe, visit: http://www.php.net/unsub.php
> > >
> >
> >
>